Executive Insights
Strategic Performance Overview
Revenue Optimization
Monthly Impact
$245,000
12.5%
Save Rate
68.4%
Cross-sell Rate
28.6%
Retention: Premium customer save rate below target (-8%)
Pricing: Mid-tier plan conversion rate declining (-5%)
Cross-sell: High demand for international roaming packages
Brand Intelligence
Brand Sentiment
7.8/10
0.5
Monthly Mentions
12,458
Top Competitor
Competitor A
28% share
Market: Rising negative sentiment about pricing (-15% vs last month)
Competition: Competitor A gaining market share in enterprise segment
Product: Strong positive feedback on new features (+24%)
Organizational Compliance
Overall Score
94.2%
2.1%
Critical Findings
3
Open Remediations
7
Regulatory: Plan Change Disclosure 80%
Operational: Identity verification procedures 75%
Security: Greeting and verification 98%